EC BENTO website Terms of Use
These Terms of Use govern your use of the EC BENTO website
and mobile application, unless otherwise stated, to your use of any other
website or mobile application owned or operated byEC BENTO or operated on behalf of EC BENTO (collectively the “Websites”). Please read these
Terms of Use carefully before using the Websites or mobile application.
Agreement to Terms
By using the Websites, you agree to these Terms of Use and the EC BENTO General Online Privacy Policy (for visitors who
are eighteen years of age or over) or the EC BENTO Children’s Online Privacy Policy (for visitors
who are under eighteen (18) years of age) which are incorporated herein by
reference. Each time you use the Websites, you reaffirm your acceptance of
the then-current Terms of Use. If you do not wish to be bound by these
Terms of Use, your only remedy is to discontinue using the Websites.
EC BENTO
may change these Terms of Use at any time and in its sole discretion
without any notice. The modified Terms of Use will be effective immediately
upon posting and you agree to the new posted Terms of Use by continuing
your use of the Websites. You are responsible for staying informed of any
changes. If you do not agree with the modified Terms of Use, your only
remedy is to discontinue using the Websites.
Accounts
You may be required to create an account and specify a password to use
certain features on the Websites. You agree to provide, maintain and update
true, accurate, current and complete information about yourself as prompted
by the registration processes. You may not impersonate any person or entity
or misrepresent your identity or affiliation with any person or entity,
including using another person’s username, password, or other account
information.
You are entirely responsible for maintaining the confidentiality of your
password and your account. And you are entirely responsible for all
activity made by you or anyone that uses your account. You agree to
safeguard your password from access by others. If you believe that your
account has been compromised, you must immediately contact us by mail at: [email protected]. You agree to indemnify and hold
harmless EC BENTO for losses incurred by EC BENTO or another party due to someone else using your
account as a result of your failure to use reasonable care to safeguard
your password.
Cancellation
You are not allowed to cancel the order after your order is placed on the
EC BENTO platform.
Content Posted by Other Users
EC BENTO
is not responsible for, and does not endorse, Content in any posting made
by other users on the Websites. Under no circumstances shall EC BENTO be held liable, directly or indirectly, for any
loss or damage caused or alleged to have been caused to you in connection
with any Content posted by a third party on the Websites. If you become
aware of misuse of the Websites by any person, please contact EC BENTO by
mail at: [email protected].
If you feel threatened or believe someone else is in danger, you should
contact the local law enforcement agency immediately.
Activities Prohibited on the Websites
The following is a partial list of the kinds of conduct that are illegal or
prohibited on the Websites. EC BENTO reserves the right to
investigate and take appropriate legal action against anyone who, in EC BENTO's sole discretion, engages in any of the
prohibited activities. Prohibited activities include but are not limited to
the following:
- Using the Websites for any purpose in violation of local, state, or
federal laws or regulations;
- Posting Content that infringes the intellectual property rights, privacy
rights, publicity rights, trade secret rights, or any other rights of any
party;
- Posting Content that is unlawful, obscene, defamatory, threatening,
harassing, abusive, slanderous, hateful, or embarrassing to any other
person or entity as determined by EC BENTO in its sole
discretion or pursuant to local community standards;
- Posting Content that constitutes cyber-bullying, as determined by EC
BENTO in its sole discretion;
- Posting Content that depicts any dangerous, life-threatening, or
otherwise risky behavior;
- Posting telephone numbers, street addresses, or last names of any person;
- Posting URLs to external websites or any form of HTML or programming
code;
- Posting anything that may be “spam,” as determined by EC BENTO in its
sole discretion;
- Impersonating another person when posting Content;
- Harvesting or otherwise collecting information about others, including
e-mail addresses, without their consent;
- Allowing any other person or entity to use your identification for
posting or viewing comments;
- Harassing, threatening, stalking, or abusing any person;
- Engaging in any other conduct that restricts or inhibits any other person
from using or enjoying the Websites, or which, in the sole discretion of EC BENTO, exposes EC BENTO or any of its
customers, suppliers, or any other parties to any liability or detriment of
any type; or
- Encouraging other people to engage in any prohibited activities as
described herein.
EC BENTO
reserves the right -- but is not obligated -- to do any or all of the
following:
- Investigate an allegation that any Content posted on the Websites or
mobile application does not conform to these Terms of Use and determine in
its sole discretion to remove or request the removal of the Content;
- Remove Content which is abusive, illegal, or disruptive, or that
otherwise fails to conform with these Terms of Use;
- Terminate a user’s access to the Websites upon any breach of these Terms
of Use;
- Monitor, edit, or disclose any Content on the Websites; and
- Edit or delete any Content posted on the Websites, regardless of whether
such Content violates these standards.
- EC BENTO Trademarks and Copyrights
All trademarks, logos, and service marks displayed on the Website are
registered and unregistered Trademarks of EC BENTO and/or
third parties who have authorized their use (collectively the “Trademarks”)
You may not use, copy, reproduce, republish, upload, post, transmit,
distribute, or modify these Trademarks in any way. The use of EC BENTO's trademarks on any other website is strictly
prohibited. All of the materials contained on the Websites are copyrighted
except where explicitly noted otherwise. EC BENTO will aggressively enforce
its intellectual property rights to the fullest extent of the law,
including the seeking of criminal prosecution. EC BENTO
neither warrants nor represents that your use of materials displayed on the
Websites will not infringe rights of third parties not owned by or
affiliated with EC BENTO. Use of any materials on the
Websites is at your own risk.
Hyperlinks
This Websites may contain hyperlinks to third-party websites or mobile
application. EC BENTO does not control or endorse these
third-party websites or any goods or services sold on those websites or
mobile application. Some of these websites may contain materials that are
objectionable, unlawful, or inaccurate. You acknowledge and agree that EC BENTO is not responsible or liable for any Content or
other materials on these third party websites.
Governing Law and Severability
These Terms of Use shall be governed by and construed in accordance with
the laws of Hong Kong, without regard to its conflict of laws rules. You
expressly agree that the exclusive jurisdiction for any claim or dispute
under the Terms of Use and or your use of the Websites or mobile
application resides in the courts of Hong Kong, and you further expressly
agree to submit to the personal jurisdiction of such courts for the purpose
of litigating any such claim or action.
If any provision of these Terms of Use is found to be invalid by any court
having competent jurisdiction, the invalidity of such provision shall not
affect the validity of the remaining provisions of these Terms of Use,
which shall remain in full force and effect. No waiver of any provision in
these Terms of Use shall be deemed a further or continuing waiver of such
provision or any other provision.
Payment
Payments are processed by Asia Pay (HK) Limited, which is the ultimate
holding of the local company in Hong Kong. Cross-border surcharges may be
applicable.
Visa, Master, Alipay, PayPal.
The provider reserves the right to provide other payment methods or to no
longer offer certain payment methods. The end customer bindingly chooses
the payment method when placing the respective order. Provided that the end
customer chooses an online payment method, the payment might be processed
by an external payment provider cooperating with the provider. Card data
will in this case be stored for future orders by the payment provider, on
the condition that the end customer chooses the respective storage of such
and hereby gives consent to it.
Payment under HK$4 will automatically switch to Alipay only.
Warranties
The Websites and the Content are provided on an “as is” basis. To the
fullest extent permitted by law, EC BENTO, its parent,
subsidiaries, and affiliates (the EC BENTO entities), and
each of their agents, representatives and service providers, disclaim all
warranties, either expressed or implied, statutory or otherwise, including
but not limited to the implied warranties of merchantability,
non-infringement of third parties’ rights, and fitness for particular
purpose. Applicable law may not allow the exclusion of implied warranties,
so the above exclusion may not apply to you. The EC BENTO
Entities, their agents, representatives and service providers cannot and do
not guarantee or warrant that: (a) the Websites or mobile application will
be reliable, accurate, complete, or updated on a timely basis; (b) the
Websites or mobile application will be free of human and machine errors,
omissions, delays, interruptions or losses, including loss of data; (c) any
files available for downloading from the Websites will be free of infection
by viruses, worms, Trojan horses, or other codes that manifest
contaminating or destructive properties; (d) any Content you post on the
Websites will remain on the Websites; or (e) the functions or services
performed on the Websites will be uninterrupted or error-free or that
defects in the Websites will be corrected.
Limitation of Liability
The EC BENTO entities, their agents, representatives, and
service providers, entire liability and your exclusive remedy with respect
to your use of the websites is to discontinue your use of the websites. The EC BENTO entities, their agents, representatives, and
service providers shall not be liable for any indirect, special,
incidental, consequential, or exemplary damages arising from your use of
the websites or for any other claim related in any way to your use of the
websites. These exclusions for indirect, special, consequential, and
exemplary damages include, without limitation, damages for lost profits,
lost data, loss of goodwill, work stoppage, work stoppage, computer
failure, or malfunction, or any other commercial damages or losses, even if
the EC BNETO entities, their agents, representatives, and
service providers have been advised of the possibility thereof and
regardless of the legal or equitable theory upon which the claim is based.
Because some states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental damages, in such
states or jurisdictions, the EC BENTO entities, their
agents, representatives and service providers' liability shall be limited
to the extent permitted by law.
Termination
EC BENTO
reserves the right to terminate your account and access to the Websites for
any reason, including, without limitation, if EC BENTO, in
its sole discretion, considers your use to be unacceptable, or in the event
of any breach by you of the Terms of Use. EC BENTO may,
but shall be under no obligation to, provide you a warning prior to
termination of your use of the Websites.
Vouchers
Unless otherwise stated,
- Vouchers are only applicable to food orders
- Valid only for online payment
- EC BENTO reserves the right to cancel orders and
accounts without any prior notice if fraud activities are detected
- EC BENTO reserves the right to cancel any voucher to be
used on placing order on the website without any prior notice..
Contact Us
Questions? Comments? Please send an email to us at [email protected]
© 2019 EC BENTO. All rights reserved.
Privacy Policy – EC BENTO
1. Introduction
This policy explains how we, EC BENTO COMPANY LIMITED (
hereinafter referred to as “EC BENTO”), use the personal
information which you provide to us when using our service, including but
not limited to our website and mobile applications (jointly referred as
“Website”). Please read this Privacy Policy and understand it before using
our services. By visiting and/or ordering services on this Website, you
agree and, where required, consent to the collection, use and transfer of
your information as set out in this policy.
2. What information do we collect about you?
We collect personal information from you when you order goods or services
from us or use our Website. We also collect information when you complete
any customer survey. Website usage information may also be collected using
cookies (as defined below). EC BENTO will collect
information that personally identifies you and/or your location, where
required (this may include your name, email address, home address,
telephone number, geolocation, etc.), but only when you voluntarily give it
to us. We collect this information exclusively to carry out the functions
offered on the Website and to provide you with offers and information about EC BENTO and other services we think you may be interested
in. We might collect this personal information through: online food
ordering; entry into competitions; subscribing to our newsletter; creating
a user account; sending 'contact us' messages or other correspondence
through the Website; or through advertising, research and direct marketing.
We do not collect sensitive information about you.
3. Cookies
Some of the information collected will not personally identify you but will
instead track your use of the Website so that we can better understand how
the Website is used by customers and in turn enhance and improve your
experience in ordering food. We may obtain this information by use of
cookies. Cookies are a small data file transferred to your device that
recognizes and identifies your device and allows your device to 'remember'
information from the Website for future use. Cookies do not contain any
information that personally identifies you and we do not use cookies in
order to obtain such information - your personal information can only be
obtained by EC BENTO if you actively provide it to us. We may collect
technical information from your mobile device or your use of our services
through a mobile device, for example, location data and certain
characteristics of, and performance data about your device,
carrier/operating system including device and connection type, IP address,
mobile payment methods, interaction with other retail technology such as
use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the
web browser should allow you to refuse cookies if you wish by changing the
settings. To find out more about cookies, including how to see what cookies
have been set and how to manage and delete them, visit www.allaboutcookies.org.
4. Storage and security of your personal information
EC BENTO
will use all reasonable endeavors to maintain the security of your personal
information and to protect your personal information from misuse,
interference and loss and against unauthorized access, modification or
disclosure. EC BENTO will destroy any personal information
it holds about you which it no longer requires under the terms of this
Privacy Policy. Where you have chosen a password to access certain services
of the Website, you are responsible for keeping your password confidential.
We recommend not sharing your password with anyone. Due to the nature of
the internet, EC BENTO does not provide any guarantee or warranty regarding
the security of your personal information during transmission to us or
storage by us and you acknowledge that you disclose your personal
information to us at your own risk. Please contact us immediately if you
become aware or have reason to believe there has been any unauthorized use
of your personal information in connection with the Website.
5. How will we use the information we collect from you?
You consent to EC BENTO collecting and using your personal
information for processing and delivering the order/s placed on the Website
and any other service provided through the Website. In particular, you
expressly consent that EC BENTO may disclose your personal
information, including your name, email address, physical address and
telephone number to riders delivering your order, either employed by EC
BENTO or by third parties providing delivery services to EC BENTO. You
consent to EC BENTO using your personal information for advertising and
direct marketing purposes in order to inform you about the Website and the
goods and services it provides, or other matters that it believes will be
of interest to you. EC BENTO may disclose your personal
information, and you consent to the disclosure of your personal
information, to:
· other entities within the EC BENTO group of companies; and
· third parties engaged by EC BENTO or other members of the EC BENTO group
to perform functions or provide products and services on our behalf such as
processing payments, mail outs, debt collection, research, statistical
information, marketing and direct or indirect advertising.
If you would like to unsubscribe from receiving direct marketing
communications from EC BENTO or do not want us to share your personal
information with other parties, please e-mail us at [email protected] or follow the
steps to unsubscribe which are presented in every communication you receive
from us, requesting your personal information be removed from our mailing
list. We will use reasonable endeavors to comply with your request within a
reasonable period after receiving your request. Please note that the
withdrawal of any authorizations for processing of your personal
information by third parties may result in us not being able to provide you
with any services. EC BENTO reserves the right to disclose your personal
information if it is required or authorized to do so by law, or, if it is
reasonably necessary in its opinion to protect the rights or property of EC
BENTO or any third party, or to avoid injury to any person. If the EC BENTO
business is sold or merges with another entity, then some or all of your
personal information may be passed to a third party.
6. Access to your information
EC BENTO
will use all reasonable endeavors to keep personal information it holds
accurate, complete, up-to-date, relevant and not misleading. Please contact
us if you would like to access the personal information EC BENTO holds
about you. We will use reasonable endeavors to provide a complete list of
your personal information within a reasonable period of receipt of your
request. Please email us if you would like to receive a copy of this
information – [email protected]. EC BENTO reserves the
right to charge a nominal fee for the processing of this request in
accordance with local legislation. You may contact us to correct any of
your personal information that is inaccurate, incomplete or out-of-date, or
to request that your personal information be deleted. We will use
reasonable endeavors to correct or delete your personal information as
requested within a reasonable period of receipt of your request. Deletion
of your account with EC BENTO will not automatically
delete the personal information held about you. If you would like EC BENTO to delete all personal information together with
the deletion of your account, please follow the steps mentioned-above.
Please note that the deletion of your personal information from our
database will result in us not being able to provide you with any services.
If applicable, any legal requirement on us to maintain certain records of
your personal information shall prevail over any of your requests. We may
require you to prove your identity before providing you with copies of your
personal information.
7. Changes to our Privacy Policy
EC BENTO
reserves the right to alter all or any part of this Privacy Policy. Any
changes thereto will be notified via the Website and, where appropriate,
through
e-mail notification.
8. Other Websites
Our Website may have links to other websites. This privacy policy only
applies to the Website. You should therefore read the privacy policies of
the other websites when you are using those sites.
9. Contact
All comments, queries and requests relating to our use of your information
are welcomed and should be addressed to: [email protected]
Security Policy (SSL)
About Payment Security
PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.;
